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Having a big problem with my mogul

M

m260gt

Registered
whenever i slide it out to go into landscape mode the screen has lines all thru it. like the screen is missing parts of it or something. i tried a soft reset first. didnt fix it. then i tried a hard reset. that didnt fix it. then i even re flashed it. still same problem. is it a hardware issue. i dont have insurance on it, but im thinking if its the keyboards problem, it shouldnt matter. i didnt get it wet either or drop it. it only happens when i slide it out. could there be wires being messed up when i slide? the lines dont show up if i go in there and manually rotate the screen, so im thinking its the keyboard thats messed up.

Thanks for any help

-Nick
 
im trying to add the insurance online but idk if its possible. first major problem ive had in like 8 months. does the touch pro have wifi?
 
m260gt said:
im trying to add the insurance online but idk if its possible. first major problem ive had in like 8 months. does the touch pro have wifi?
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Ok first and foremost, have you tried Stock ROM and do you encounter the same issue on Stock ROM? If you encounter the same issue on Stock ROM then you have a hardware issue..Also, Sprint is allowing all customers to add insurance to their accounts if they dont have them attached already ... THIS IS ONLY FOR THE MONTH OF MAY! You can call in and add it with no issues and i wouldnt recommend doing it online.
 
no im about to try the stock rom but cant find the titan relocker anywhere on here? does anyone know where it is? i found one link but it doesnt work.

and i have alltel not sprint. thanks for all the replies
 
m260gt said:
no im about to try the stock rom but cant find the titan relocker anywhere on here? does anyone know where it is? i found one link but it doesnt work.

and i have alltel not sprint. thanks for all the replies
Click to expand...
Just flash the stock dump ROM for Alltel see below


Code: 
ftp://up.ppcgeeks.com/Titan/Users/ImCoKeMaN/roms/alltelwm5OS_RUU_signed.rar


A very good thread for you to read.....

Code: 
http://forum.ppcgeeks.com/showthread.php?t=21953
 
ok thanks. yeah i was just gonna relock it and take it in to alltel tomorrow. but idk if i should without the insurance. before when a keyboard went out, they replaced the phone when i didnt have insurance
 
m260gt said:
ok thanks. yeah i was just gonna relock it and take it in to alltel tomorrow. but idk if i should without the insurance. before when a keyboard went out, they replaced the phone when i didnt have insurance
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you may do what you would like.. were are just telling you the steps to troubleshoot the device so you dont have to go in to store or get a replacement... Also, when your keyboard went out, it was probably under manufacturer warranty so it was a free replacement. warranty is probably up by now on your mogul
 
yeah thanks for all the help. i cant get insurance online so im going to have to go in there tomorrow to get the insurance. or call maybe.

im not trying to be mean. so what happens if it is still messed up after the flash to the dumped rom? then its off to alltel? but if its not doing it anymore then its fixed?
 
m260gt said:
yeah thanks for all the help. i cant get insurance online so im going to have to go in there tomorrow to get the insurance. or call maybe.

im not trying to be mean. so what happens if it is still messed up after the flash to the dumped rom? then its off to alltel? but if its not doing it anymore then its fixed?
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you arent being mean.. please dont take it personally, you posted a thread and stated the issue and we are just providing you with advise. your choice. now your problem isnt occurring anymore? is it working?? maybe you needed are soft reset? to answer your question, if its still messed up after you flash to the dump ROM with the same issue, then you have a hardware problem.
 
no i havent got it back to stock yet, sorry i know its hard to follow. my laptop died, i was trying to use the sd card method cause i didnt have a cord. i tried the rom Big Jew posted and it wouldnt load for some reason.
 
m260gt said:
no i havent got it back to stock yet, sorry i know its hard to follow. my laptop died, i was trying to use the sd card method cause i didnt have a cord. i tried the rom Big Jew posted and it wouldnt load for some reason.
Click to expand...

do you have a diff computer or a library that you could go to so you can borrow their pc for the task?
 
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