Need Help (TP Wont Start up) :-(

bridgep0rt said:
Lol... Wanna hear a crazy story... I think i have bad luck with this touch pro.. Yesterday went to NY to see a friend. (Im from CT). Before I go to NY my phone was all good, ive always had a chip on the side of my phone near the volume up/down. So long story short, on my way home my phone dies from me using it all day @ the beach. (didnt drop it or anything). I go to charge my phone and its not charging. I take it to a sprint tech and he says the pins that connect my phone to the batt is smashed in and its nothing he can do about it, because the phone has a chip/hole and its physical damage. Now I have to pay a $100 deductible to get a new one... this shit sucks.
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You should try self service bro and tell them ur phone stopped charging or whatever and avoid that fee ,i just exchange mine for free using that service ,they will ship u the phone out the next day and not have to wait 3-5 buisness days.
 
bridgep0rt said:
how do i contact them?
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Give me a min looking for the link bro

--------- New Post Merged on 6/8/2009 at 02:04:03 --------

OK here u go bro click on link then self service-solutions and fill out the form ,flash back to stock and relock if they agree to send u a new one :

Code: 
http://www.nextel.com/en/services/service_repair/index.shtml/
 
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bridgep0rt said:
Lol... Wanna hear a crazy story... I think i have bad luck with this touch pro.. Yesterday went to NY to see a friend. (Im from CT). Before I go to NY my phone was all good, ive always had a chip on the side of my phone near the volume up/down. So long story short, on my way home my phone dies from me using it all day @ the beach. (didnt drop it or anything). I go to charge my phone and its not charging. I take it to a sprint tech and he says the pins that connect my phone to the batt is smashed in and its nothing he can do about it, because the phone has a chip/hole and its physical damage. Now I have to pay a $100 deductible to get a new one... this shit sucks.
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thats the standard fee for a replacement phone. yea it blows but HEY you get a new phone.
 
bridgep0rt said:
Lol... Wanna hear a crazy story... I think i have bad luck with this touch pro.. Yesterday went to NY to see a friend. (Im from CT). Before I go to NY my phone was all good, ive always had a chip on the side of my phone near the volume up/down. So long story short, on my way home my phone dies from me using it all day @ the beach. (didnt drop it or anything). I go to charge my phone and its not charging. I take it to a sprint tech and he says the pins that connect my phone to the batt is smashed in and its nothing he can do about it, because the phone has a chip/hole and its physical damage. Now I have to pay a $100 deductible to get a new one... this shit sucks.
Click to expand...

wait for a chip he wont do it.... you can have normal wear and tear on the phone.... as long as it doesnt look like you hammered a nail through it a chip wont matter.... i would go in there and tell the manager what that clown said and tell the boss about the horrible experience and lack of willingless to help due to having to write a ticket up.
 
D/\SH said:
wait for a chip he wont do it.... you can have normal wear and tear on the phone.... as long as it doesnt look like you hammered a nail through it a chip wont matter.... i would go in there and tell the manager what that clown said and tell the boss about the horrible experience and lack of willingless to help due to having to write a ticket up.
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Uploading the vid now... and I finally flashed my 1st rom. Dash if u were a tech, would u send this back to sprint or is it damaged 2 much? As far as flashing i went with mighty, Saw some post and it was a exe so nothing major.. I have a mac, so i used my sisters laptop with vista on it... Thanks guys for the advice about flashing... I will flash more often, it looks cool.

Code: 
http://www.youtube.com/watch?v=iLzouDC69Bg
 
bridgep0rt said:
Uploading the vid now... and I finally flashed my 1st rom. Dash if u were a tech, would u send this back to sprint or is it damaged 2 much? As far as flashing i went with mighty, Saw some post and it was a exe so nothing major.. I have a mac, so i used my sisters laptop with vista on it... Thanks guys for the advice about flashing... I will flash more often, it looks cool.

Code: 
http://www.youtube.com/watch?v=iLzouDC69Bg
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that looks like a hole was drilled so i see why he states that... they feel that if you have a hole in the device that is what causes the malfunctions and such which is due to neglect which means insurance...... he wsa right on that one... if that was jsut a chip in the chrome than he should have done that. thatnks for the video and damn i wish i had a camera with that clarity
 
Thanks again Dash. I have a habit of putting my phone in my lap, when i finish a convo in the car.

**Side note, the camera is a Sony h20.. paid about $350 with insurance from bestbuy. Its a very clear still camera, but it has a 720p Movie option and it looks great. Thanks again guys for the help... Guess i will loo @ some more roms :)
 
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bridgep0rt said:
Thanks again Dash. I have a habit of putting my phone in my lap, when i finish a convo in the car.

**Side note, the camera is a Sony h20.. paid about $350 with insurance from bestbuy. Its a very clear still camera, but it has a 720p Movie option and it looks great. Thanks again guys for the help... Guess i will loo @ some more roms :)
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damn thats what i get for dropping 1500 on a slr camera that doesnt have video capabilities hahaha
 
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